This restaurant is fundamentally an identity crisis on several levels, and it isn’t working for staff. Management seems to want a front of house staff who possess the trendiness of 20-something Bushwick artists and the commitment and service standard from career servers in their 40s who receive health insurance from their jobs. Except for there are no benefits there, and money is average or below average, if I’m being generous. The upper management (Redwood Hospitality folks) are severely lacking in soft skills and think they can get their staff to fall in line by instilling fear in them. They should get the message that it’s not an effective strategy by the absurdly high rate of FOH staff turnover there. In the roughly half a year I worked there, 8 FOH staff and 2 AGMs left. It’s no coincidence that there are almost no FOH staff who’ve been there over a year, let alone 6 months. The three star rating is because there is no wage theft or sexual harassment… obviously that’s a low bar. And there are some perks to working there: family meal is awesome, schedules are regular, the whole operation is very organized. Unfortunately those perks don’t make up for the bullshit and all in all horrible vibes. I would not recommend working here!
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this is the gossip we need ty blogger comrade